An email to their travel agent about their recent trip to Italy:
"Our trip was fabulous! Everything fell into place beautifully and we were very happy that everything was pre -booked. Service was great in all the hotels. The tour guides were very informative. All the drivers were on time and everything went according to schedule. Italy itself was such a great experience and the country is stunning......so much history. We learned a lot. The hotels were all perfect. All the hotels were very accommodating with anything that we asked for. They helped us in each city and provided maps of the local attractions and areas of interest. They suggested where to eat, where to go etc. The people in Italy are so passionate about their country and are very proud of it. It came across in the services that they provided us and in how they all welcomed us and took care of us. We could never have done this trip on our own without the help of your services. We ran into so many people upon our travels that couldn't believe all the sights and places that we had been to in such a short time span. Thank you so much, we have so many great memories that we will cherish and so many beautiful pictures."
Comments from the P. Family to their travel agent:
"“We had a great trip Debra, everything that Gateways looked after was very well organised. The drivers and guides were fluent in English and very knowledgeable in their fields of expertise. I have already recommended you and Gateways to a couple of interested friends!”
Travel agent on her personal trip to Egypt:
"[We] wanted to extend our gratitude for assisting in our journey in Egypt! The arrangements from meet’n’greet, transfers, hotels, private tours etc, were outstanding! Service was top-notch and we both felt special with all of the aspects of this private touring! Timings/tours were great, recommendations were wonderful 😊 THANKS AGAIN for all of your assistance – it was a wonderful trip with many fond/fun memories!! Highlight was the Great Pyramid tour, as well as the hot air balloon over Luxor WOW !"
Travel agent on her client's recent booking:
"I wanted to begin my day with an email to Thank you for your assistance...it says so much to us when we know you have our backs."
Comments to their travel agent on their recent trip to Costa Rica:
"Thank you for all of your work in planning a last-minute Spring Break trip for us last month. We had a wonderful time, and look forward to returning to Costa Rica in the future to see more! The private transfers and operators arranged for us were very smooth, professional and comfortable. We absolutely loved Arenal and the Arenal Manoa. Overall, we had a wonderful trip!"
Comments to their travel agent about their recent trip to Costa Rica:
"Our trip was fabulous. Thank you for all of your help. All of the accommodations were superb and the food was of good quality. The locations were amazing. My wife wants to return to Tamarindo next year."
Client's comments on their tailor-made itinerary in Italy:
"The trip was fantastic. There were no glitches on the week you planned out for us. The hotels and staff were excellent and the drivers and tour groups were exceptional...Thank you so much for helping make this part so easy for us. Thanks again for all your organization and communication."
A note about her client's itinerary in Siena, Italy:
"Just wanted to send you a note to thank you for all your hard work on this one with me....seeing the photos on my client's Facebook of a grandmother with her teenage granddaughter cooking has been a joy. She also just texted me to say "We can't thank you enough for all of the arrangements for this trip. Everything is just perfect!" and that kudos goes to you as well. So thanks again for your help on this one, truly appreciate it!"
On their recent family trip to Costa Rica:
"We all had an amazing time, the kids loved it. We really enjoyed all 3 hotels as they were so different but Rio [Perdido] stood out the most. Unique layout and the food was off the charts. We loved all of the activities and the tour guide companies were great - the guides were all engaged, friendly and always on time. We ended up chilling for 3 days and enjoying the beach and pools. Overall we had a fantastic time and really wouldn’t have made any changes to the itinerary...thank you so much for all of your help, due diligence and follow ups. We have other trips on the horizon so will definitely be following up with you. Thanks again for all of your help."
Comments to their travel agent about their recent trip to Portugal:
"I also want to tell you that the entire Portugal itinerary with Gateways was SPECTACULAR! ...everything worked like clockwork. The hotels were amazing, the rides were all on time and the drivers amazing, and the tours were spectacular. We cannot say enough good about everything. We had an absolute blast. We wanted to sincerely thank-you for setting up an amazing trip for us!
A & D
On her recent trip to Argentina:
"Just wanted to thank you for the very magnificent tour to Buenos Aires and Iguazu Falls. All the arrangements worked perfectly...All the couriers were excellent and so helpful. And it was even World Cup Party Time in Buenos Aires - what great timing. Thank you very much for all your excellent help. It was so much appreciated."
Comments from the Hall Family on their recent trip to Italy:
"LOVED IT!...drivers were all extremely nice and professional and the guides were all fantastic. Two of the small group tours we were on had no other people so it was like a private tour. The Truffle Hunting tour was a highlight...extreme gratitude for the excellent service. 😊"
Travel agent on her client's recent trip to Egypt:
"They are back home and very happy....everything you did was great…(no surprise…..it’s Gateways service after all) Thanks again for everything."
Travel agent comments about her client's trip to Peru:
"I just wanted to say a huge thank you to you! Sandra, A. messages me every day with the most amazing photos, and she is beyond happy with this trip so far. Her and her dad are having the absolutely best time and she is completely overjoyed by the amazing itinerary and things they are doing. She said they want to do more trips like this :) :) Thank you, so very much. I'm so happy my client is so happy."
On their recent trip to Morocco:
"Just wanted to let you know that our trip went very well and exceeded everyone's expectations. This would not have happened without your good work. Thanks again for all that you've done. Our escort guide was incredible and we owe it to him for making our trip a very memorable one."
To their travel agent on their recent tailor-made family journey including Italy & Greece:
"The private tours make a difference. Private transfers were quick and efficient. Tours were all great with good guides. Kids had a blast. Thanks for all the help arranging it all."
To their travel agent on their recent tailor-made journey to Italy:
"The trip was great, front to back!"
"We had a MARVELLOUS time, thanks so much....we LOVE Gateways transfer services and we have heard several horror stories of people getting ripped off and robbed while doing transfers on their own. Lots of mistakes to be made and I LOVE the nice Gateways people that show up at our hotel to pick us up. I will use Gateway every time I go to Europe now – their service was stellar. Always a touch early, always when and where they said they would be. Fantastic. Very professional, like you said. "
To her travel agent about her recent trip to Italy:
“Really appreciate all you’ve done to truly make this a trip of a lifetime!! Having a fantastic time. Everything is wonderful! The personal escorts, the hotels, the itinerary….so much more than I expected!!"
To her travel agent on her recent trip to Italy:
“Omgosh Judith. This trip is amazing! Please recommend Gateways, and use us as references. Excellent hotels, great locations (especially Venice and Sorrento), wonderful to have pre booked transfers and guides, …). Worth every penny!!-
Excellent service and support from you every step of the way ❤️ Thanks.”
On her client's recent trip to Italy:
"Italy was absolutely wonderful and we enjoyed the entire experience. Thank you very much for putting together the travel itinerary - it was great!"
On her client's recent Moroccan journey:
"Morocco was great. My wife and I thoroughly enjoyed the country, the history, the culture and the energy in the main cities. We didn't have any expectations but we were very pleasantly surprised. The tour guide/driver was wonderful. Very accommodating, knowledgeable and polite. After a day, we thought of him as family. In fact we met his wife and spent an evening together. Thank you for arranging this holiday and we are recommending Morocco to our friends and family."
On her client's trip to Italy:
"...everything was smooth - all drivers were professional, on time, nice vehicles! Thanks again for all your help somewhat last minute to get this trip to happen!"
On their recent tailor-made family trip including Paris & Portugal:
"Thank you so much. Best trip ever."
On their recent tailor-made itinerary to Costa Rica:
"Many thanks for all of your help organizing our trip to Costa Rica. We had such a wonderful time! Every driver, connection, and tour went ahead as planned, and without a hitch. The accommodations were magical, the weather cooperated perfectly, and we are grateful to have had the chance to travel once again. Highlights were definitely zip lining, rafting, hot springs and an all-inclusive that we had almost entirely to ourselves (only 4 other guests there most nights!). We’ve started dreaming of the next trip..."
On her recent Pilgrimage to Mexico:
"One of the best pilgrimages I have been on and I have been on many. Tours: so organized not rushed with leisure time in between and after tours. Hotels: conveniently located – rooms excellent spotless maid service great. Dining: Very good. Staff: Very helpful. Bus driver – excellent. Guide: Like an encyclopedia on Mexico city. EDGAR so organized – so calm – so helpful. On a scale of 1 to 10 I place him over the top 11."
On her recent tailor-made bookings to Europe for her clients:
"The service at Gateways has been second to none. I was having difficulties with delays and errors from other suppliers for my European FIT's, but all that is in the past since I started working with Gateways. Lisa Blitz is a rockstar...Her dedication and care for my clients gives me full confidence in booking with Gateways.
On her client's tailor-made journey including Sicily & Rome:
"...They really enjoyed the villa and especially the chef and the Market/Cooking tour in Taormina. They also loved Rome....Thanks so much for all of your help on this."
On their tailor-made journey through Argentina:
"...All in all, it was an unforgettable tour which we all enjoyed very much.
Thank you for the excellent job done, you never once failed to provide us information. We were very comfortable traveling that we could reach you anytime."
Comments to her travel agent on her recent trip:
"We had an amazing trip! I highly recommend Gateways International! Their guides were excellent and drivers were punctual. The Galapagos, Quito and Peru were all outstanding. Thank you for your help in organizing my trip of a lifetime!"
On her client's journey to Costa Rica:
"My clients we sent to Costa Rica in February had great things to say about the itinerary you put together for them so thank you so much for your help!"
On her client's journey to UAE:
"...just to let you know that the arrangements went without a hitch and they absolutely loved every minute of their trip. They had an amazing time and we thank you so much for being such an awesome partner."
On her recent trip to Argentina & Easter Island, Chile:
"Just want to thank you for the marvellous job you did for me and my husband to South America and Easter Island. Everything was great and the people you used for transportation to and from airports were great.... I recommend Gateways International to all of my colleagues."
On her passenger's recent trip to Costa Rica:
"I just wanted to let you know that our mutual clients had a fabulous vacation to Costa Rica. Both resorts were fantastic, excellent food, they would highly recommend either resort. I just wanted to thank you for all of your help, I appreciate it."
Travel agent comments on his client's recent trip to Peru:
"I just spoke to <my client> after their Peru visit and they loved their whole experience. Especially the guides – they were all outstanding."
On her client's recent trip to Chile:
"My clients said that their trip to Chile was one of the best trips they ever made. They loved it and enjoyed their guides and the accommodation and food/drinks was all very good. They loved the fact that the excursion groups were small. Thank you so much for your help making my client's travel dreams come true."
Comments to their travel agent on their trip to Morocco:
"...we had an awesome time. Morocco was amazing and though exhausting, we saw so much and really enjoyed our guide Mohamed. He was very knowledgeable and spoke English very well. The hotels they chose for us were outstanding and we couldn’t have been happier...we were very impressed with Gateways. The owner even called during the trip to ensure we were well looked after. The trip was indeed first class though we were exhausted at the end of it – a lot to see in a short period of time...I would not hesitate to book with Gateways again."
Comments to her travel agent on her recent family trip to Peru:
"My goodness - fabulous trip! Thank you so much for all of your help - we were hand held and guided seamlessly through a VERY ACTIVE trip! Kids calculated we did 12 flights in 12 days LOL! We had great weather - no rain YIPPEEEEEEEE. Super big thank you - you are a WIZARD!"
To their travel agent on their custom Italian journey:
"Thank you for everything. Was fabulous. Everything went so smooth with no problems. Marco our driver in the Tuscany was great. So sweet and a joy to meet every morning. I can’t say enough about Gateways. Hotels were great...and we were met at trains as agreed. I can not imagine us getting around Italy without their help. Would not have changed anything. Kathy you are fabulous also because without your help, our holiday may have been very stressful."
On his client's recent trip to Italy:
"I would like to thank you for your help in creating a Italian Experience for my clients. They enjoyed every minute and details of the trip."
On her client's package to Peru:
"Clients were just in the office and they wanted me to Thank you for a wonderful trip! I want to Thank you for being so wonderful to work with!!!"
On her client's recent trip to Italy:
"I chatted with them last night and they are just reeling in post trip ecstasy. They could not say enough about the hotels , tours and guides. As John said, we hit it out of the ball park big time !!!!! Thank you for yours and companies expertise and professionalism in making this all happen."
On his recent trip to Peru:
"We truly had an excellent experience with no flaws and seamless. Accommodations were as wonderful. Thank you!"
On her recent Tailor-made itinerary:
"I cannot tell you how absolutely mind blowing this trip was!"
On her Custom Birthday Journey in Peru:
"First of all THANK YOU for organizing such a fabulous trip to celebrate my birthday! All 13 of us climbed Machu Picchu on my birthday and then the next day, 8 of us in the group were successful in climbing up to the top of Huayna Picchu. It was spectacular! I was thrilled to be able to say that I could accomplish this with my whole family. I felt very blessed. Everything that Gateways arranged was flawless and would not have changed anything."
On her Custom Family Tour of Italy:
"I wanted to send you a big THANK YOU email for the fabulous job you did in helping us plan and execute our trip to Italy. Everything went so smoothly and efficiently, without a glitch, thanks to your careful and detailed attention."
On their Custom tour of Italy:
"What an amazing trip you planned, you literally did not miss one single thing. Everything was perfect! I can't thank you enough."
On her recent trip to Italy:
"Just wanted to thank you again for your assistance – back to reality today but we had the MOST outstanding vacation!!!! The hotel in Tuscany was by far the best place I’ve ever seen and the customer service is second to none. I highly recommend to anyone this property!"
On her client's custom itinerary in Peru:
"Thank you very much, you did a great job!! I wanted to share her comments with you!!"
(We) were blown away by the beauty of Machu Picchu and the friendliness of everyone we met in Peru. The hotels you selected for us were outstanding! Beautiful properties, great food, amazing staff, etc. My only regret is that we didn’t have more time to enjoy even more of what they had to offer! Staying at The Belmond Sanctuary, literally steps away from the entrance to MP, was so special. Seth and I were having cocktails in the courtyard with its incredible view of the mountains and must have said “I can’t believe we’re here” about 100 times!
We had regrettably little time to spend on our trip and (Gateways) maximized every minute of it. They worked incredibly hard to make everything run smoothly. We didn’t have to worry about a thing. Thank you so much for putting all of this together! - Seth and Sara
On her client's recent custom itinerary in Peru:
"Mr. G. highly praised Gateway’s services at destination throughout the trip but especially the day before their return. Their daughter had lost her passport on the bus coming back from Machu Picchu and that evening when they returned to their hotel in Cusco, the passport was waiting for them at the hotel. They were really impressed. He now only wants to travel with Gateways on any future FIT trips."
On her client's recent custom Honeymoon in Iceland:
"I just spoke to my honeymoon clients, who booked their Iceland honeymoon trip with Gateways. They had an absolutely amazing time and could not say enough good things about the Gateways experience. From the ipad GPS to the hotels, everything was perfect for them. The entire trip was stress free and enjoyable. They would definitely book a future Gateways package and highly recommend it to anyone."
On their custom tour of Italy:
"Had a fantastic time in Italy. It was sunny and 30 degrees every day, not a speck of rain. All of the regions were so different from each other and we enjoyed them all. Sestri Levanti was BEAUTIFUL! It felt like a beach resort. Anyway, all went well and we had a fabulous time. Thanks for looking after this for us. We are already starting to think about our next adventure."
Travel agent comments on her client's custom tour of Morocco & Russia:
"They enjoyed Morocco and everything went well...the desert excursion was great and so were the hotels that they stayed at. Thank you so much for arranging this tour and for keeping my clients happy."
On their custom tour of South America:
"Overall, everything was handled smoothly and the tours met all our expectations. We have highly recommended your company to several friends who have inquired about the trip. Thank you for a remarkable holiday."
On their custom tour of Portugal & London:
"The trip was AMAZING! We couldn’t have asked for more, such a great experience that we will remember forever! I have already recommended your company to one of my customers who will be planning a Europe trip soon."
On their custom tour of Peru, Ecuador & the Galapagos:
"We had an amazing time. Everywhere we went was a new surprise!! We even managed to hike up to the Inca Gate at Lake Titikaka (with a few breathing stops!). The Galapagos were quite different from expectations, they are new (-ish) volcanic rock and have virtually no growth apart from a few scrub trees. The birds are not in the least afraid, and just watched us walk by. Everything went well."
On their custom tour of Colombia:
"We had such an incredible vacation, our guides and drivers were “top notch” and we were able to experience so many different activities in such a short time. Colombia is such a beautiful country, the people are friendly and we felt safe throughout the entire trip. Please pass along our thanks to your contacts at Gateways International."
On her client's custom tour of South America:
"They have nothing but GREAT comments about the services that you provided for them: the guides; the hotels; the wheelchair arrangements & the flights were all first rate. Thanks for continuing to provide a superior service for our clients."
On their tour of Peru, Incas/Ecuador & the Galapagos:
"A dream trip, exceeding all expectations. A custom itinerary involving nine flights, train, vehicles, cruise, guides, drivers, tours, hotels, world class fine dining; too much to list. Professionally arranged, seamlessly executed, by an organization that has all the right connections to have given us the experience of a lifetime. If you are planning a vacation to South America, you could not do better!"
On their custom tour of Italy:
"The trip was absolutely incredible! A trip of a lifetime!
Thanks so much for everything you did in getting us organized. We had no issues with any hotel, transfer, train etc...which made for a very stress-free trip. The hotel selections were really nice and fit exactly what we were looking for. It was nice knowing that we had a contact in Italy to call should anything come up, but there was no need for that. Everything went as planned without any hiccups!
Its hard to say what we liked best, but I think Crystal and I both probably favor Sorrento slightly. It was great being so close to the water the whole time and sunsets there were beautiful. The hotel had a great roof-top pool with an amazing view, and they were very helpful in booking a couple of boat tours we went on. I think staying in Tuscany was a pretty close second, though. Obviously it comes with much different scenery, but Villa il Poggiale was unbelievable. It was such an amazing place and the whole staff made us feel right at home during our 4 nights there. I know my parents would love to spend a few nights there the next time they visit Italy. Such amazing food and wine there too! We also managed to get amazing luck while in Venice, because we were visiting during the Redentore Festival. On our last night in Italy, they had a 40-minute fireworks display just off the Grand Canal...what a sendoff!
Thanks again for all your help in organizing the trip. We had such an amazing time! All the hotels, transfers, flights etc. were great, but all the little details along the way made it such an incredible experience. Now to save up for the next one!"
On her passenger's tour of Southern France:
"I just wanted to send a little note to say thank you again for all of your work on [the] trip to the South of France. We got a chance to talk in detail about their trip today and they were just so happy with everything! She said it was such an emotional trip for her, something she had been dreaming of for years and it fulfilled all her expectations. Lourdes especially was so special. She had great things to say about the accommodations."
On their tour of South America:
"We got back last week from our wonderful trip to Buenos Aires, the Amazon River on the Aqua Amazon and our Finch Bay week in the Galapagos and wish to thank you for making all the arrangements for us. Everything went very well and it was nice to be greeted by such knowledgeable people in each of our destinations. Not only did they provide the transportation that we needed and appreciated, but they were able to give us useful information on the places we were visiting. We would not hesitate to use Gateway International for future travel plans.
Again many thanks."
On their trip to Costa Rica:
"We have all arrived back to our routines. Our family of 12 had a great time. Your services everywhere, right from our late arrival in San Jose to our departure at Barcelo to go to the airport in Liberia were outstanding. Everyone was on time if not early and we got communication on one of the buses about about a change in pick up times. This was just super planning.
Every guide/driver was full of knowledge of the area and able to make us aware of various native wildlife and species of flora and fauna . Our family is into all that. Everyone accommodated all of us. I and my husband were unable to do a couple of things. That was not a problem, we were kept intrigued by everything around us. Each staff throughout all venues were professional and courteous. Drivers were exceptional. Even know the best places to stop.
Our accommodations were "awesome" as the grandkids said so there you have it . It was great . We will recommend Gateways for an awesome job.
On their trip to Italy:
"The trip was excellent. Everything was smooth as silk and we were in good hands the entire time. Absolutely zero surprises. The tours really made the trip for me/us- we all learned a ton and we had some much needed downtime. The car rental was perfect sandwiched in between bigger city experiences. Our 9 years old favourite was Villa Loggio – probably Jeff’s too. I really loved Florence and the history. Would love to go back to Milan and shop ;))
It was all great. Kudos to you and your team- very professional and I’d highly recommend!!"
On her passenger's custom arrangements in Istanbul:
"I just wanted you to know...they had a fantastic time in Istanbul. Their guide was excellent and all of the arrangements were perfect. Thank you so much for your assistance. It is such a good feeling when your guests come home so happy with their trip. I just wanted to share that with you."
On her passenger's custom itinerary:
"I just wanted to let you know that the clients are back and they had a wonderful time. They asked me to thank you for arranging everything so perfectly!!!"
On her passenger's custom itinerary to Peru:
"I just wanted you to know that Mr. and Mrs. Woodburn have returned from Peru and all the arrangements were perfect. They enjoyed their stay at Inkaterra and the Nazca Tour. All the flight bookings worked out too!!! I would also add that April was terrific!! She was very professional and extremely helpful. Thanks for your help."
On their tour of Spain:
"We were very pleased with our accommodations, tours, etc. Spain exceeded our expectations!! "
Comments to their travel agent on their honeymoon in Costa Rica:
"We just wanted to say thank you SO much for helping us plan our honeymoon - we had the trip of a lifetime and we didn't have to worry about anything!! All of the resorts were beautiful and we really got to relax and enjoy the beautiful country that Costa Rica is!"
On their trip to South America:
Just wanted to let you know how much we enjoyed our South American holiday. Everything that you had arranged worked out as planned. Thank you for making it happen.
On their trip to Costa Rica:
"The trip was fabulous. everything we hoped for and quite a treat. The family says they would not have changed a thing."
On their itinerary to Spain:
"We've had the best trip ever - you booked a fabulous itinerary for us - Jim says this is the best trip we've ever had! All our guides have been first rate and all the places we have seen have been amazing , including the hotels you booked. Everything was wonderful - all the guides were so informative and considerate of Jim's walking difficulty - these people could not have been nicer. Thanks so much for everything."
On her trip to Brazil:
"Just wanted to let you know everything on the trip was AMAZING, everything that you had set up for us was beyond what we had hoped, hotels were beautiful and perfect locations, all the tour guides were AWESOME! Just wanted to say thanks so much for everything you did for us...I really appreciated all the hard work you put in!"
On their tailor-made tour of Peru, Ecuador and the Galapagos:
"[My] clients just came back from your tour and they can't say enough about how great it was. From the accommodation to the tour guides to how smoothly everything went...all in all they can't say enough about Gateways! Yay!"
On their tailor-made itinerary to Greece & Turkey:
"Just wanted to let you know we had a great trip. All the arrangements and flights and transfers went off without a hitch. Amazing! 10 flights and no problems. Turkey was amazing and our guide was terrific and very knowledgeable. Greece was...very busy but beautiful and great food."
On their tailor-made itinerary to Peru:
"Peru was AMAZING!! We loved it! The trip was indeed quite enjoyable and incident free! Great combo! Thank you so much for all of your efforts and suggestions - it's a trip we will remember forever!"
On their tailor-made itinerary to Iceland:
"I just wanted to send you a quick note to let you know that my clients 'The Haightons' had a fantastic trip to Iceland. They called it their dream vacation and said every day was incredible. Thank you for making me look good! :)"
On her client's itinerary to Turkey:
"They absolutely loved everything about the tour. Were treated exceptional. She raved about how great the tour and guides were. 5* accommodations!!! All of the documentation was put together so well. They noticed others on the tour did not have the same experience… eg the American women were a bit lost in what the itinerary entailed. I thank you once again for everything and will certainly book through you again."
On their tailor-made itinerary to Costa Rica:
"The trip was incredible. Gateways did an incredible job and made our journey exceed all of our expectations. Guide and driver, especially, were the best imaginable. So, a good time was had by all. Thanks for arranging this for us!"
On their tailor-made tour of Italy and France:
"Gateways International did an amazing job with the tours and the accommodation. Everyone was where they said they were going to be, when they said they were going to be there :) It was a very stress free vacation."
On her passenger's custom itinerary in Italy:
"All worked out perfectly with Mr. Berger, I was in touch with him this morning...he is very happy!!! Thank you so much, Gateways is amazing and he and I are so impressed with the service he received."
Marla (Travel Agent)
On their tailor-made itinerary of Argentina and Chile:
"We had a wonderful experience in terms of the staff in South America being on time to pick us up and drop us off. There were no delays and everything ran smoothly. Our stay at the winery in Chile was the highlight of our trip. The rooms were beautiful. The food was amazing and included wine pairings at lunch and dinner. The option to do a day trip was wonderful, this allowed us to try horseback riding and was the best part of the honeymoon. Overall we experienced 5 star service everywhere we went. We would highly recommend this trip!"